The following information is the one I got from HP Customer Service Executive recently, when I faced a problem with my laptop drivers for xp.
If you are facing the same problem, then don't waste your time by googling. I suggest you to directly contact one of the HP Customer executive through online chat provided in their HP Customer Support page and find an immediate solution for your problem. But for this you need to input some details regarding your laptop like serial no and product no and your details like chat name, email address etc.
Here are all the links to install drivers for Compaq Presario C707 TU notebook for Windows xp sp2.
1. Mobile Intel 965 Express Chipset Family Video/Graphics Driver
ftp://ftp.hp.com/pub/softpaq/sp38001-38500/sp38326.exe
2. Intel Chipset Installation Utility for ICH8
ftp://ftp.hp.com/pub/softpaq/sp36501-37000/sp36880.exe
3. ALPS Touchpad Pointing Device Driver
ftp://ftp.hp.com/pub/softpaq/sp38001-38500/sp38113.exe
4. HP Software Update
ftp://ftp.hp.com/pub/softpaq/sp36001-36500/sp36292.exe
5. Broadcom Wireless LAN Driver
ftp://ftp.hp.com/pub/softpaq/sp34001-34500/sp34152.exe
6. Intel PRO/Wireless Drivers
ftp://ftp.hp.com/pub/softpaq/sp34001-34500/sp34489.exe
7. Mass Storage Device Driver
ftp://ftp.hp.com/pub/softpaq/sp38001-38500/sp38330.exe
8. Realtek RTL8139/810x Family Fast Ethernet NIC Driver
ftp://ftp.hp.com/pub/softpaq/sp38001-38500/sp38329.exe
This model of notebook has an audio controller that supports the high definition audio. You need to have Microsoft Universal Audio Architecture (UAA) Bus Driver for High Definition Audio installed on the computer before installing the audio driver.
Here is the link for the Microsoft Universal Audio Architecture driver that need to be installed before installing the audio driver:
9. Microsoft Universal Audio Architecture (UAA) Bus Driver
ftp://ftp.hp.com/pub/softpaq/sp33501-34000/sp33867.exe
After installing the UAA driver reboot the notebook nad install the audio driver from the following link:
10. Conexant High Definition Audio Driver
ftp://ftp.hp.com/pub/softpaq/sp35501-36000/sp35940.exe
Installing this driver may result in an error. But continue with the following steps to get the audio driver installed correctly.
1. Click on Start and select Run. Now type devmgmt.msc and press enter.
2. Right click on "Audio device on High Definition Audio Bus" and click Update driver.
3. Select "Install from a list or specific location"
4. Click Next. Then select "Don't search, I will choose the driver to install"
5. Click Next and then select "Sound, video and game controller" from the list.
6. Click Next and then click Have Disk.
7. Click Browse C:\swsetup\sp35940 folder and the double click the V32 folder. Select the .inf file, click open and Continue with the onscreen instructions.
Similarly install Modem Drivers form the link below:
11. Conexant HDAUDIO Soft Data Fax Modem with SmartCP Driver
ftp://ftp.hp.com/pub/softpaq/sp33501-34000/sp33839.exe
Installing this driver may result in an error. But continue with the following steps to get the Modem driver installed correctly.
1. Click on Start and select Run. Now type devmgmt.msc and press enter.
2. Right click on "Modem device on High Definition Audio Bus" and click Update driver.
3. Select "Not at this time", click on next and Select "Install from a list or specific location"
4. Click Next. Then select "Don't search, I will choose the driver to install"
5. Click Next and then select "Modem" from the list.
6. Click Next and then click Have Disk.
7. Click Browse C:\swsetup\sp33839 folder and select the .inf file and click open and Continue with the onscreen instructions.
12. HP Quick Launch Buttons
ftp://ftp.hp.com/pub/softpaq/sp39001-39500/sp39425.exe
13. Cyberlink YouCam Webcam Software
ftp://ftp.hp.com/pub/softpaq/sp37501-38000/sp37849.exe
I would like to provide you with an HP web link where we get some technical documents to improve the performance of the notebook, please go through it.
Here is the web link:
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=c00034290
Here is another web link:
http://www.microsoft.com/windowsxp/using/setup/maintain/improveperf.mspx
Note: The above mentioned URL is a Non-HP website, which does not have any relevant with the third party.
For me alps touch pad driver does not worked. I went with some alternative.
Sunday, October 25, 2009
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